> ## Documentation Index
> Fetch the complete documentation index at: https://devdocs-shaunak-branch.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Alert details

The **Alert Details Page** appears when you click on an `Alert Name` from various locations in the application.

![Alert Detail](https://mintlify.s3.us-west-1.amazonaws.com/devdocs-shaunak-branch/apps/reliability/8.8/user-interface/img/rel_user_alert_detail_a.png)

The summary information for the specific `Alert` at the top of the page includes:

* Reliability Risk Score
* Date Triggered
* Alert Status
* Top Contributing Features (%)
* Top Failure Modes
* Current Live Mode - redirects to **Model Details Page**
* Category

Below the summary information, the page is divided into separate tabs with detailed data about the selected `Alert`.

The tab headings include:

* Alert Summary
* Failure Mode & Recommendations
* Related Alerts & Cases

Each of these tabs is described in more detail below.

### Alert Summary Tab

The Alert Summary tab is open by default when you click on an `Alert` within a list or grid. This tab contains a page of `Alert` information that is separated into the following sections:

* **Ask C3 Generative AI**

* **Reliability Risk Score Summary**

* **All Contributing Features**

* **Top Failure Modes**

* **Open Sensor Alerts**

* **Configurable Timeseries Charts of Reliability Risk Score, Sensor Values, and Scaled Reconstruction Residual**

The screenshot above shows you the top of the **Alert Detail Page** with the Alert Summary tab.

#### Ask C3 Generative AI

The Ask C3 Generative AI section is the entry point to interact with the C3 Generative AI Chat. This section has several common questions that may help troubleshoot the alert. Clicking on any of the questions or clicking on the "Open Chat" button will open the C3 Generative AI Chat in the side panel. You can then press the `Send` button in the Chat to send the question.

The C3 Generative AI Chat will search for answers using the set of documents that have been uploaded and indexed for your C3 AI Reliability deployment. You can expect reasonable responses if you ask questions relevant to these documents. If you ask questions about topics ranging outside of these documents, the Chat may not return a relevant response (or may say "I don't know the answer.").

See [C3 Generative AI Chat](rel-user-generative-ai-chat.c3doc.md) for more details about the C3 AI Generative Chat experience in the C3 AI Reliability application.

#### Reliability Risk Score Summary

The Reliability Risk Score Summary section displays a horizontal bar graph of the Top Contributing Features for the `Alert`. Each `Feature` represents a `Sensor`.

#### All Contributing Features

The All Contributing Features section shows an aggregated list of the `Features` (`Sensors`) that contributed to the cause of the `Alert`. The list also displays the associated `Expected Sensor` on the `Asset` and the `Sensor Description`. In addition, you can see the `Contribution Percentage` and `Current Value` for each `Feature`, as well as any existing `Sensor Alerts`.

![Contributing Features](https://mintlify.s3.us-west-1.amazonaws.com/devdocs-shaunak-branch/apps/reliability/8.8/user-interface/img/all_contributing_features.png)

#### Top Failure Modes

The Top Failure Modes section displays the most probable causes of the `Alert`, based on the `Feature`'s relative behavior to the `Model`'s reconstructed `Sensor` value. Clicking on 'View Details' button displays a modal with `Failure Mode` details and `Recommended Actions`. Clicking on 'Plot Features' refreshes the timeseries charts below to plot the `Features` relevant to that `Failure Mode`.

![Top Failure Modes](https://mintlify.s3.us-west-1.amazonaws.com/devdocs-shaunak-branch/apps/reliability/8.8/user-interface/img/rel_alert_details_c.png)

#### Open Sensor Alerts

The Open Sensors Alerts section lists all of the `Alerts` that have not been closed yet. Clicking on the `Sensor Alert Name` redirects to the **Sensor Alert Details Page**.

![Open Alerts](https://mintlify.s3.us-west-1.amazonaws.com/devdocs-shaunak-branch/apps/reliability/8.8/user-interface/img/rel_alert_details_d.png)

#### Timeseries Charts

In the Timeseries Charts section, two different charts are pre-configured to help you triage the alert: Model Output and Sensor Values. You can click 'Plot Features' from a Failure Mode above or you can use the Filter panel to construct your own charts. You can save the chart configuration to the `Alert` for future reference by clicking the configuration (gear) icon in the top right of the Filter panel.

![Reliability Risk Score Charts](https://mintlify.s3.us-west-1.amazonaws.com/devdocs-shaunak-branch/apps/reliability/8.8/user-interface/img/reliability_risk_score.png)

#### Reliability Risk Filter Panel

![Reliability Risk Filter Panel with plotting](https://mintlify.s3.us-west-1.amazonaws.com/devdocs-shaunak-branch/apps/reliability/8.8/user-interface/img/reliability_risk_filter_panel.png)

The filter panel has six sections to help you triage the alert for reliability risk projects:

* `Chart Configuration`: the time range and interval configuration to evaluate and plot the filter panel data: `Start Date`, `End Date` and `Interval`.
* `Asset Risk`: asset risk configuration. This section has `Asset Level` (System, Subsystem, Equipment) and `Assets` in this hierarchy level. Both are multiple search fields. You can also select whether to show `Risk Score`, `Alerts`, `Unplanned Events` and `Work Orders`.
* `Plot Features`: optional asset configuration. This section contains the same fields that `Asset Risk`, but also have `Select Features from Failure Modes` and top contributing `Features` for the `Alert` and selected `Asset`.
* `AI Explainability`: configuration options to decide whether to plot `Feature Reconstruction` and `Show Feature Contributions to Reliability Risk Score`.
* `Asset KPIs`: multiple search field that specify the key performance indicators (KPIs) for any asset.
* `Additional Sensors`: An optional configuration that allows you to add extra sensors to the `Sensor Values` chart. You can select one or more assets from the `Assets` field, and then choose corresponding sensors from the `Sensors` field. If no `Asset` is selected, the `Sensors` field will display sensors without a parent `Asset`. If multiple assets are selected, the `Sensors` field will show sensors associated with any of the chosen assets. The purpose of having this section is to be able to plot the `Sensors Quantity` metric without losing data that is already plotted, such as `Features`, `Feature Reconstruction`, `Asset KPIs`, etc.

#### Project Agnostic Filter Panel

![Project Agnostic Filter panel with plotting](https://mintlify.s3.us-west-1.amazonaws.com/devdocs-shaunak-branch/apps/reliability/8.8/user-interface/img/project_agnostic_filter_panel.png)

The filter panel has 4 sections to help you triage the alert for project agnostic projects:

* `Time Range`: time configuration to evaluate and plot the filter panel data: `Start Date`, `End Date` and `Interval`.
* `Model Outputs`: the outputs of a `Model` by its corresponding `Alert` id.
* `Features`: the features of the current `Alert`. This section contains a multiple search field with the top five contributing features preselected by default.
* `Additional Sensors`: this section is the same as the one for `Reliability Risk` projects.

To learn more about how the Alert Risk Scores are calculated, see the [Alert Calculations](rel-dev-alert-calc.c3doc.md) section of the [C3 AI Reliability Developer's Guide](guide-rel-dev.c3doc.md).

### Failure Modes and Recommendations

The Failure Modes and Recommendations tab can give you guidance as to why the `Alert` was triggered. Clicking on the `Recommended Actions` displays a modal with suggestions as to how to fix the `Alert` issue.

![Alert Failure Modes](https://mintlify.s3.us-west-1.amazonaws.com/devdocs-shaunak-branch/apps/reliability/8.8/user-interface/img/rel_alert_details_failure_modes.png)

### Related Alerts and Cases

The Related Alerts and Cases tab displays other similar `Alerts`. Clicking on the `Alert Name` redirects to its **Alert Details Page**. Clicking on the `Asset Name` redirects to its **Asset Details Page**. Clicking on the `Case Name` redirects to its **Case Details Page**.

![Related Tab](https://mintlify.s3.us-west-1.amazonaws.com/devdocs-shaunak-branch/apps/reliability/8.8/user-interface/img/rel_alert_detail_related.png)

After viewing details of an `Alert`, you can:

* assign the `Alert` to a `Case` if it warrant further investigation
* close the `Alert` if it's no longer valid
* categorize an `Alert` and leave feedback so that `Models` can be improved

### Alert Activity

The `Alert Activity` tab contains a log of all the activity that has occurred on this `Alert`. You can refer to this page to understand who has been working on the `Alert` and the history of the various actions taken. Types of activities may include:

* Added to Case
* Alert Categorized
* File Uploaded
* Comment Added
* Alert Opened
* Alert Closed

![Alert Activity](https://mintlify.s3.us-west-1.amazonaws.com/devdocs-shaunak-branch/apps/reliability/8.8/user-interface/img/alert_activity.png)
