Overview

The C3 AI Reliability application Overview Page (also sometimes referred to as the Home Page) is the landing page for the C3 AI Reliability application. It displays Key Performance Indicators (KPIs) for your organization across all assets and processes.

The Overview Page is divided into the following sections of aggregated data:

Overview Section

The Overview section of the C3 AI Reliability application Home Page displays the the number of open alerts, aggregated maintenance costs, most critical assets, imminent events, and numbers of cases and work orders.

Most Recent Alerts

The Most Recent Alerts section displays Alerts sorted by date triggered. You can click on the name of an Alert to access its Alerts Detail Page, or on the name of the associated Asset to access its Asset Detail Page.

Asset Open Alerts

The Asset Open Alerts visualization shows all of your system level Assets and the total number of open alerts for that asset and its children assets. The number of alerts are an aggregate of the number of low, medium, and high criticality alerts.

Top Open Sensor Alerts

This section displays the Top Open Sensor Alerts sorted by time.

The links in the Alert Name column take you to the Sensor Alert Details Page. You can also select the Asset related to the Sensor Alert to view the Asset Details Page.

High Priority Cases

The High Priority Cases section displays open or in progress Cases sorted by Last Activity date. You can select the Case name to go to the Case Detail Page. Clicking the Number of AI Alerts opens a modal that lists the Alerts that have been added to the Case. Clicking the Number of Assets for Case opens a modal that lists the Assets that have been added to the Case.

Recent Open Alerts

You can quickly access recent open alerts from anywhere in the application. You’re able to quickly triage Alerts from the side panel without leaving the page you’re currently viewing.

1. Choose the global alert (triangle with an exclamation mark in the middle) icon to bring up a list of recent asset Alerts.
2. Clicking on View Alert shows you details of the Alert in the side panel.
3. Within the Alert, you can click on the Alert Name to go to the Alert Details Page, the Model Name to go to the Model Details Page, or the Asset Name to go to the Asset Details Page.
4. Click Add To Case to add the Alert to a new or existing Case for further investigation.
5. Close the Alert if it’s no longer relevant/valid.

Recent Cases

You can quickly access cases with recent activity from anywhere in the application. You can click View Case to go to the Case Details Page. You can click View Asset to go to the Asset Details Page.